Privacy Policy

Last Updated: 4th August 2025

Emfica Pharmaceuticals Private Limited ("Company", "we", "us", "our") is committed to protecting the privacy of visitors and users ("you", "your") of our website www.emfica.com. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We may collect the following types of personal information through our website:

• Contact Information: Name, email address, phone number, city/state (via contact forms, franchise inquiry forms, or WhatsApp chat)

• Business Details: Company name, nature of business, product interests

• Communication Data: Any messages, attachments, or inquiries sent via contact forms, email, or WhatsApp widget/icon

• Technical Data: IP address, browser type, device information, referring pages, and pages visited (via cookies and analytics tools)

2. How We Use Your Information

We use the collected information to:

• Respond to inquiries and provide information about our services
• Process franchise or third-party manufacturing queries
• Communicate via WhatsApp, phone, or email when users initiate contact
• Improve our website, services, and user experience
• Send occasional updates, offers, or follow-up messages related to our services
• Comply with legal or regulatory requirements

3. Sharing of Information

We do not sell, rent, or trade your personal data. We may share information only with:

• Internal team members responsible for responding to your queries

• Trusted third-party service providers (e.g., website hosts, analytics tools)

• Legal or government authorities if required by law or regulation

4. Cookies & Tracking Technologies

We use cookies and similar technologies (such as Google Analytics and Facebook Pixel) to:

• Understand how visitors use our website

• Track marketing campaign performance

• Enhance user experience and website performance

You can modify your browser settings to disable cookies at any time.

5. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your data from unauthorized access, misuse, alteration, or loss. However, no method of transmission over the internet is completely secure.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for communication at any time

• Opt out of marketing messages by emailing info@fibovil.com

8. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies separately.

9. Changes to This Policy

We may update or revise this Privacy Policy at our discretion. The most current version will always be posted on this page with the latest update date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Emfica Pharmaceuticals Private Limited

276, Sector 9, Panchkula, Haryana, India

📧 Email: info@fibovil.com

📞 Phone: +91 81999-03731